Hyde Park Corner gift cards are available at the Concierge Desk in any denominations of R50 to R5000.00 per card for security purposes. The Gift Cards are redeemable at all stores within Hyde Park Corner and are valid for three (3) years from purchase. The perfect gift that offers unlimited choices, our Gift Card is the equivalent of a debit card that can be used anywhere, anytime and for anything in Hyde Park Corner. Corporate bulk purchases are available.
All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology. You can view our Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
FREQUENTLY ASKED QUESTIONS
Why do we ask for your name and ID?
As use of the MasterCard Gift Card is considered a financial transaction and the Gift Card is issued by a bank, this is a requirement in terms of the Financial Intelligence Centre Act of 2001 (FICA).
FICA was enacted to combat money laundering.
Whilst this is inconvenient to innocent people such as yourselves, this is a legal requirement and can be seen as assisting in the combating of crime.
This allows Hyde Park Corner and its management to fulfill its requirements in terms of the FICA legislation.
All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology.
You can view Hyde Park Corner's Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
What will we do with your personal details?
These WILL NOT be disclosed to any third party unless required in terms of FICA legislation.
All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology.
You can view Hyde Park Corner's Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
What if I'm not willing to provide these details?
Your details are required for us to comply with FICA and unfortunately should you not be able to provide these we are not able to sell you a Gift Card.
What is required?
In the case of an individual, we require your full name and a valid South African ID number or passport number.
In the case of a company, we require the company name and company registration number.
All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology.
You can view Hyde Park Corner's Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
What are the terms and conditions?
You can read the complete list of terms and conditions by clicking here.
How do I check a Gift Card balance?
To check your Gift Card balance, you can choose from the below options:
- Log onto www.whatsonmycard.com
- Call the Paymentology support line on 0861 114 093 and select Account Balance (option 1)*
- SMS your Gift Card number (no spaces) to 34246*
* Standard cellphone rates apply
What do I do if I have lost a Gift Card?
The process for investigating and canceling a lost Gift Card can only be done during normal working hours 09h00 – 19h00 (Monday to Saturday) and 10h00 – 15h00 (Sunday and Public Holidays). Please email your Gift Card number and contact details to our Concierge Staff – customerservice@hydeparkcorner.co.za to investigate and contact you accordingly.
Will a Gift Card ever expire?
Yes, Gift Cards expire 3 years after purchasing them.
Can I reload a Gift Card?
Gift Cards are not re-loadable.
Can I purchase a Gift Card online?
Gift Cards cannot be purchased online but can be purchased at the Concierge Desk located on the Upper Mall opposite Burberry.
